Payment Policy

Please study/read and go through the Payment Policy terms carefully before you are placing the order of any product. By using lehenga.net.in and/or placing an order you agree to be bound with the same as below.

These terms and conditions are set out the basis on which you can use our online website (www.lehenga.net.in), Customer Support and Stores to place orders for items from Dalmia Designer India Pvt Ltd. All payments would be made in favor of Dalmia Designer India Pvt Ltd By ordering/purchasing goods from www.lehenga.net.in it is implied that you have understood and accepted the mentioned terms.

This is to inform that you/buyer may contact us by call /email at info@lehenga.net but all the calls made for any query /sales/ refund or for any other purpose to www.lehenga.net.in will always be recorded for our training / audit or monitoring purposes as an ongoing part and procedure to providing the best quality of customer services to our customers/ buyers. We may contact you for marketing purposes by email, messages and calls with our upcoming product offers/ discounts/launch.

Key Order Process

On the website once you have got a product/ item you want to buy is select of your size then click on the add to cart option. Please understand and take a note that the measurements would carry 2 size alterations options:

 

1.Standard Measurement

 

2.Custom Measurements

 

Standard Measurement:

1. As per your requested Chest Size measurement, the Waist & Hip measurement will be automatically calculated for alteration 
2. Product delivery time frame is minimized in Standard measurement option & we can try to get the product dispatched as per the estimated dispatched date on our website.

Custom Measurement option

When you select the item or product under Custom measurement option or alteration product dispatched/packed date and time will be extended to 20 to 40 days as per the customization or alteration. The estimated packed and Dispatch date will be calculated as per the receiving date of the measurement details from you. The customizations or Custom Measurement will support and help give a perfect fit of the item /product.

Please do mention whether the forwarded measurement is Regular FIT OR Comfort FIT.
The Regular Fit is the Garments will be tailored exactly as per provided measurements.
In the Comfort Fit your Garments will be tailored with +2-3 inch / +4-5 cm loosen in whichever unit is selected or informed as per you/ buyer. Make sure you always Review the items/ product in your shopping cart by clicking the SHOPPING CART button / icon at the top right of the webpage. Just in case you can also use the DELETE link / icon which is next to Subtotal column to delete items from your shopping cart as well in case you don’t see it is correct.
Then only once you have seen and understood the material / item/ details / description click on to the proceed to checkout button / icon on the webpage to complete your order.

Please make sure that you have enter a correct email address / details / information after which we would send you an email order acknowledgement and order update email for your product. The contract will be formed / made once you will confirm and the place of dispatch of the products / Item.

Payment Terms and Condition

We accept all major credit cards / debit cards and through PayPal/ CCAvenue.

For International transaction

PAY PAL payment portal – You may Pay by or via your Credit/Debit card (Visa/Master Card/ American Express/ Diner) or You can also pay by visiting www.paypal.com We can also assit you make the payment over the phone / Chat / Email by Virtual terminal that is subjected to your authorization by email or phone on info@lehenga.net.in. It is not important to have a PayPal Account to make the Payment.

 

For Transaction to DALMAIA DESIGNER INDIA PVT LTD

You may Pay for your item / product via Razor pay Payment gateway from your Visa / Master Card / Net banking / Wallet / UPI / EMI / QR / BHIM / GPay / Paytm / PhonePe. We can also help you with order placement by sending you the invoice payment through PAYU/ Razor pay/ PhonePe/ GPay payment gateway.

INDIAN BANK -

Account Name – DALMAIA DESIGNER INDIA PVT LTD

Bank- BANK OF MAHARASHTRA

Account no - 60329992029

RTGS / IFSC CODE- MAHB0001481

Bank BRANCH- Address 372, KOHAT ENCLAVE, PITAMPURA, DELHI 110034

 

Cash on Delivery

This is to inform that the logistic support is provided by multiple venders so we cannot promise or assure that we will be able to do have Cash On delivery payment option for all order within INDIA. So, cash on delivery is only applicable as per the pin code availability and can be denied in any of the circumstances or condition. We do not do any alterations OR customizations under the Cash on Delivery payment option. We do Cash on Delivery only through Blue dart & FedEx Express / DHL to selected pin code. We would request you to confirm the pin code with us through phone / what sup or   email us on info@lehenga.net.in / Chat with us through our website. All the cash on Delivery booking/Order are / will be confirmed by our team via email or call and then will only will be acknowledged and will be processed by us. Just for the safety and security purposes please make sure that your billing name and address must match that of the Credit/Debit card used for payment of order/product/item. DALMAIA DESIGNER INDIA PVT LTD has all the right to cancel / stop /hold and refund any order that does not match any of these criteria.

 

Shipping & Delivery Terms and Condition

DALMAIA DESIGNER INDIA PVT LTD will ship and sent product / item to India and as well as International Shipping/ cargo to almost all over the world using multiple vendors/ 3rd party service provider. So always please read and see our Shipping Policy and terms and condition as per the country and shipping cost or clearing charges. The delivery within India is sometime chargeable depending on the product / item/location. But we will also would try to provide free shipping and is not restricted to any order value applicable. For international orders there is a shipping fee as per the order value below. To know about your country shipping charges please Call / what sup /   email us on info@lehenga.net.in / Chat with us through our website.

The GST / Custom Taxes or any other Import/ export Duties are not in our control and limitation. So they vary or fluctuate according or as per to the rules of different countries / locations and states and must be paid directly by the buyer / you. Any GST / Custom Taxes and Import Duties are not included in our ordering process so may be charged to you/ buyer as per your government/ country costume and clearance agency. The International customer/ buyer are and always be responsible/ accountable for any customs / service or duty fees levied by their country/ or Agency. We will not be liable or accountable to have no control / or charge over these charges and cannot predict or inform when they will occur or charged as per the policies vary greatly from country to country. Buyer / customer / you will be entirely your responsibility/ accountable or liable to pay. As per the country / location the courier / cargo company may also charge some additional service charges over and above custom duty in /on a item / product or as per the case basis. Each time any item / product /order is crossing the international border from one country to other country it may be subject to value added charges by the importing / exporting country rules and regulations/ terms and condition. So the charges/cost of such as Custom or Import Duties / GST / Local tax /Local Sales Tax/ Clearance charges are not in our or any sellers control but are determined by your local government/ agency/courier/cargo company.

Cancellation Terms and Condition

This is to inform that you/ buyer may or cancel an order/product within the limit of 8 hours after confirming /placing the order on website. There will be no cancellations beyond 8 hours or will be entertained /stopped/ barring extenuating circumstances. Any accepted cancellation beyond 8 hours will be only exclusively at the discretion of lehenga.net.in / DALMAIA DESIGNER INDIA PVT LTD and the refund would only in the form of credit voucher code will be done. You can email us your request at info@lehenga.net.in / for any cancellation request. Any of the Cancellation requests are / will be accepted by call / phone or online chat services any time. The item / Products ordered or confirmed on the website during the sale cannot be cancelled once an order is placed or refunded.

Sale Terms and Condition

Any of the item or products ordered during the Sale on the website will be cancelled in any circumstances once an order is placed/ confirmed by you/ buyer. The / Any Discount coupon code / promotion code may not be applicable during the Sale or on any clearance products.

Customized Products/Orders Terms and Condition

This is to inform that any alteration or Customization of the product with colour and size change can be only done as far as fabric is available in stock / warehouse. All the alteration or any Customized product / item will not be taken back / returned / exchanged unless we find there is any manufacturing defect for our side and there will be no discount / offer will be applicable or available for the alteration /customization cost for any product or item.

Facetime or Skype Call Orders Terms and Condition

This is to inform you that any of products/ item that will be ordered during face time / Skype call / videocall will not be returned or cancelled in any point of time once an order is placed/ confirmed by buyer/ you and there will be no discount / offer available on any product / item that is purchased in facetime /videocall/ skype call. All the item / Products purchased during or on face time / video call / Skype call will be eligible for returns or refunds only in case or if there are any manufacturing defects from our side no side Accessories are not returned

Fabric, Embroidery, Fit & Finish Quality Terms and Condition

This is to inform that we are a responsible brand and we always strive to give the best quality products / item to all our customers. So, you can be always rest assured on that the quality of the product /item that you have received we make sure that it will definitely it will keep up to your expectations/demands. All of the Item/products which listed or showcase on the website are shoot under best Professional Photo Shoot studio lights and production but there could be a slight variation / change in terms of colour / texture when the actual product/ item is delivered

Order Delay / Cancellations Due to Delay Terms and Condition

This is to inform that there are lot of problem or complexity in production sometime or occasionally a product / item that may not be produced as per the output expected / demanded and so we may seek/ take written or verbal approval of yours / buyer on this matter or customization. It could get result in your order getting slightly delayed. Just In case the item/product/ garment construction expert team notices that the measurements you have asked or provided is not correct or if just in case there is a variation then we may call or email /approach you to cross check/ confirm the measurements again or as per given time. So, the time taken for these measurements or customization/alteration that might be re-checked may delay an order delivery as per the requirements. At any given point or circumstance in time / date during the garment construction / customization/alteration process it cannot be canceled or refunded.

Exchange Rate Terms and Condition

This is to inform as the exchange rate fluctuate or change, we will always follow our own Exchange Rates.

Refunds Terms and Condition

This is to inform that and cancelled order/item/product within the time limit of 8 hours will result to only credit voucher code for future purchase/buy or in case of refund in your bank account then the Refunds will be processed or cleared in the form of credit to their Credit Card / Net Banking / Debit Card Account within 15 business / working days. In case of the peak periods/days such as Sales/ Festive days the processing of returns might be slightly delayed.
All the Item /Products purchased during or in the Sale will not be eligible for any refunds
At any given period/point of time we would never issue refunds more than the product cost /value.

Privacy Policy for California Residents Terms and Condition

This is to inform that the Privacy Notice is for the California Residents which are associated and are doing a business with Dalmia Designer India Pvt Ltd” “we,” “us,” “our,” or the “Company”) in or per the Companies privacy policies. As per this notice applies solely to all of the California resident / buyers from www.lehenga.net.in or Website visitors representatives or the Companies vendors / business partners/ and customers that are users of the Dalmia Designer India Pvt Ltd or the end users of Dalmia Designer India Pvt Ltd or www.lehenga.net.in the customers who are using our websites and whose personal information / details was/ is collected by such customers/buyers and others who reside in California / California residents/ consumers/You. We would like to inform and please make a note that have and will compile to the CCPA act and adopted this notice as per to comply with the California Consumer Privacy Act of 2018 or CCPA and any terms that are defined in the CCPA have the same meaning when used in this notice / declaration.

Information We Collect Terms and Condition

This is to inform that Dalmia Designer India Pvt Ltd / Company / www.lehenga.net.in always strive to provides its customer/buyer/you with the best quality of service /product/item so anybody can shop/ buy/purchase from bridal lehengas / wedding outfit/ party outfit/ sarees/ any kind of festive salwar Kameez/ designer gowns / wedding gowns/ designer Kurtis /casual or ethnic garments / fusion styles clothes with contemporary style by the website www.lehenga.net.in Desktop / PC/Laptop / Mobile/ Tab and other social media platforms . The user/ buyer/you who comes on the www.lehenga.net.in website the company analysis /check/observe the users/ buyer’s activity and then targets / remarket / motivate them accordingly as per the users likes / choice / wants and preferences. So www.lehenga.net.in collects information/ details that identifies and also relates to the describes/ references/ is capable of being associated with or could be reasonably be linked/ with directly or indirectly /with a particular California resident or device known as personal information.

All the Different Types of Information/ Data/ Details We Collect Terms and Condition

The Website Visitor Information / Data

This is to inform that you/ buyer needs to log in the customer information / data/ details that are need to enter his/ her name/ email address etc. Or could sign up by social media login /face book or google etc. All the Personal information/ data/ details are collected from the website visitors computers /laptop/PC/ mobile/tablet devices.

End User Information Terms and condition

This is to inform that End users information/ data / details are required while doing the billing such as name/ phone number/ email address/ country/ stare/ city/ zip code or pin code/ address/ payment details etc.

Added / Extra Terms and condition

This is to inform and update you / buyer / website user that to fulfill or meet the reason you provided the information/ data/ details such as if you share your full name and contact information / details / email to request a price quote/ query or may ask a question /or query about our product/ item / services/ delivery we will use or take that personal information/ data to respond / get back to your inquiry by email / phone/ chat. And all the personal information that is provide by you/ buyer when you purchase a product/ item or service from us we will use that information to process your payment for order/item and process or use that for the courier/cargo/ delivery purpose only. We might also save your information/ data/ details to facilitate/ market/inform you about new product orders or process returns in case if required.

This information / data or details that you / buyer help us to give/ provide/ support/ personalize product/ and some time to develop and research for our products listed on www.lehenga.net.in It also might be used to create /plan/ maintain/ customize/ secure your item or product order with us. It also helps us to process your requests /query / purchases/ transactions/ and payments or some time prevent and eliminate the transactional fraud. It also helps us to provide you with customer support query and feedback and to respond to your inquiries/offering discount or privileges that including to investigate or address any of your concerns and monitor / observe and improve our responses time.

We also might or could use the data/ information for developing personalize your www.lehenga.net.in Service experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our www.lehenga.net.in Service, through third party websites / or partners/ affiliates /or email or some time SMS and text message with your consent / approval where it might or could be required as per the law.

It also helps us to maintain the safety/ security/ and our integrity to our www.lehenga.net.in Services/ products /services/ data base and all other technology assets / and business uses.

We might also use the data/ information for the testing/ research/ analysis/ campaign development/ marketing the product / cost development/ which including to develop with time and days and help to improve our www.lehenga.net.in services.

As per the above we have described to you all and when we are collecting your personal information / dada/ details or as otherwise all the terms and condition are set forth in the CCPA.

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